Help Center
Pooper scooper FAQ: dog poop pickup in Gresham, OR
Answers about Scoops Co. dog waste removal in Gresham and East County: prices, scheduling, billing and what happens at each visit.
- Insured
- No contracts, cancel anytime
- Gate secured every visit
- Double-bagged & hauled off-site
Getting started
How do I sign up for dog waste removal?
Start a free quote. Choose how many dogs you have and how often you want us to come, then enter your ZIP code and contact details. Your price appears on the next screen. Pick a day and pay, and you're done. It takes about two minutes, with no phone call.
How fast can you start service?
Most new customers get their first visit within a week, on the weekday our route reaches their neighborhood. If your yard needs a bigger first cleanup, we'll plan it with you when you sign up.
What areas does Scoops Co. serve?
We serve East County: Gresham (97030, 97080 and the Gresham side of 97230, 97233 and 97236), Troutdale (97060), Happy Valley (97086), Fairview and Wood Village (97024), Boring (97009) and Damascus (97089). We don't serve Portland city limits yet. Enter your ZIP code on the quote page to check your address.
Service & visits
What is included in a waste removal visit?
We check the whole yard, double-bag the waste and take it with us, latch every gate and text you when we're done. You don't need to be home, and we come rain or shine.
Do you still come when it's raining?
Yes. We come all year on your usual weekday, rain or not. The wet months are when yards need it most (read why). A visit may move by a day in severe weather, and we'll tell you ahead of time.
What do you do with the dog poop after you pick it up?
We double-bag it and take it off your property. It doesn't go in your curbside bin or a park trash can. More on where the poop goes.
Do I need to be home for the cleanup?
No. As long as we can get into the yard, you don't need to be home. We latch the gate on the way out and text you after each visit.
Can you clean with my dog in the yard?
Usually, yes. We're comfortable around dogs, and we text you on the way so you can bring your dog inside if you'd like. If your dog is nervous around strangers, tell us when you sign up.
What about gates, locks, or yard access?
Leave the gate unlocked or give us the code when you sign up. We latch it on the way out and text you after every visit. If you'd like a photo of the latched gate, ask and we'll send one.
Can I request a specific cleanup day?
Yes. You pick from the days our route reaches your neighborhood. Once it's set, it stays the same every week.
What if my yard hasn't been cleaned in a long time?
That's common. Tell us when you sign up, and we'll make the first visit a longer cleanup before your regular schedule starts.
Billing & plans
How much does dog waste removal cost?
Weekly service for one dog is $24.13 a visit. Every other week is $36.20 a visit, and monthly is $67.93. We charge once per visit on your plan's schedule, and each extra dog adds a little. The quote page shows your exact price.
Do you charge more for multiple dogs?
A little. The price depends on how many dogs you have and how often we come, not on yard size, so each extra dog adds a small amount per visit. The online quote covers up to five dogs. For more than five, call or text us.
How does billing work?
We charge your card once per visit, on your plan's schedule: weekly, every other week or monthly. You can also choose quarterly billing on the quote page to pay for 13 weeks at once and save 10% on every visit.
Is there a contract?
No. There's no contract and no signup fee. Text us any time to pause, change how often we come or cancel.
Can I book a one-time cleanup instead of a plan?
Yes. One-time cleanups work well for move-ins, parties, spring cleanups or yards that have gone a while without one. You pay once, with no subscription.
Is my payment information secure?
Yes. Stripe processes all payments, and Scoops Co. never sees or stores your full card number.
How do I cancel or pause service?
Send us a text. There's no fee to cancel and no penalty for pausing.